* = Required Information
Your residing Personal Care Home
For Entire Year covering
2013 2014 2015 2016 2017 Year
Focus: Resident Personal Care Home
Facility & Housekeeping
1. House is always neat and clean
Agree Somewhat Agree Disagree
2. Meals- All meals high quality, within dietary requirements, served on time
Agree Somewhat Agree Disagree
3. Safety- resident safety is important to this personal care home
Agree Somewhat Agree Disagree
4. Service is/was provided in a timely fashion
Agree Somewhat Agree Disagree
5. Appropriate service rendered according to each individual need
Agree Somewhat Agree Disagree
STAFF
6. Staff is courteous and maintains good attitude
Agree Somewhat Agree Disagree
7. Staff is competent and timely in performing required tasks for resident care
Agree Somewhat Agree Disagree
8. Staff respects patients� rights, choices, privacy, dignity, and property
Agree Somewhat Agree Disagree
9. Staff is sensitive to culturally diverse populations
Agree Somewhat Agree Disagree
OVERALL
10. PCH provides protection from abuse, neglect, and exploitation
Agree Somewhat Agree Disagree
11. Overall evaluation of PCH
Outstanding Good Adequate Needs Improvement Poor
12. Would you recommend this facility to your friends and family
Yes No
My Alegna ALS Medicaid Agency Experience
Facility & Housekeeping
13. Helpful in providing choices of personal care home placement
Agree Somewhat Agree Disagree
14. Communication of policies and procedures presented clearly
Agree Somewhat Agree Disagree
15. Safety- Resident safety is important to Alegna ALS
Agree Somewhat Agree Disagree
16. Service is/was provided in a timely fashion
Agree Somewhat Agree Disagree
17. Appropriate service rendered according to each individual need
Agree Somewhat Agree Disagree
18. Staff (Administrative and Nurse) is courteous and maintains good attitude
Agree Somewhat Agree Disagree
19. Staff (Administrative and Nurse) is competent and timely in performing required tasks for resident care
Agree Somewhat Agree Disagree
20. Staff (Administrative and Nurse) respects patients� rights, choices, privacy, dignity, and property
Agree Somewhat Agree Disagree
21. Staff (Administrative and Nurse) is sensitive to culturally diverse populations
Agree Somewhat Agree Disagree
OVERALL
22. Alegna ALS over-sees protection from abuse, neglect, and exploitation
Agree Somewhat Agree Disagree
23. Overall evaluation of Alegna ALS
Outstanding Good Adequate Needs Improvement Poor
24. Would you recommend this agency for resident placement services to your friends and family
Yes No
Additional Feedback (Optional)
PCH Alegna ALS Both
Please list any areas in which our services can be improved.
Please share any additional comments.
PERSONAL INFORMATION
Providing the following information is optional.
First Name:
Last Name:
Email Address:
Address:
City:
State
Florida Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District Of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virgin Islands Virginia Washington West Virginia Wisconsin Wyoming
ZIP Code:
Telephone:
Gender:
Age:
Would you like someone to contact you regarding your responses on this survey?
Yes No